Kotak Life Insurance
Grievance Executive
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹200,000 – ₹550,000 / year
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
10 September 2026
What they need
Greetings from Kotak Life Insurance HR team.
Job Description
Managing customer grievances received from all touchpoints and strict adherence to the Regulatory & Internal TATs
Ensuring adherence to quality parameters laid for grievance handling
Data Reconciliation
Risk and Compliance management
Managing Senior Management Escalations
Managing Social Media Escalation
Managing Banking Partners and Internal Stakeholders
End to End management of Grievance function as a whole
We are hiring only in western line candidates.
Byandar till churchgate.
Intersted candidates kindly share me your updated resume at
Whats app - 9653208202
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