R
Ramanarayana Education Trust
Grievance Manager
2 months ago
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Important information
Contract type:
Permanent
Location:
Kolkata, West Bengal, India
Work mode:
Onsite
Published on:
14 August 2026
What they need
Roles and Responsibilities
- Manage grievances from various sources, including customers, employees, and stakeholders.
- Handle complaints in a timely and effective manner to resolve issues promptly.
- Develop and implement processes for grievance redressal, ensuring fair treatment of all parties involved.
- Collaborate with internal teams to identify root causes of issues and implement corrective actions.
- Maintain accurate records of grievances received, processed, and resolved.
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