GrizTix Ticket Office Representative

About us

Adams Center - Western Montana's gateway to world class entertainment.

The University of Montana Adams Center ticket office "GrizTix" seeks a candidate for the role of the Ticket Office Cashier. Ticket Office Cashiers generate excitement and drive revenue by selling tickets to individuals, businesses and local groups/organizations and by delivering exceptional customer service. This employee will report directly to the Assistant Managers and Director of Ticketing.

ACCOUNTABILITIES

• Provide a superior level of customer service to all package holders, single game buyers, new business prospects and general fans alike
• Responsible for operating sales and customer service functions at all events assigned
• Participate in and contribute to regular team meetings and training sessions
• Reconcile financial information, submit deposits and perform other fiduciary duties
• Contribute positively to the ticket office team culture by developing mutually beneficial working relationships with all team members
• Other duties as assigned

Required Skills and Experience:

• Must be excited about helping people and answering questions
• Cash handling
• Positive attitude
• Detail-oriented with strong organizational and time-management skills
• Excellent oral and written communication skills
• Ability to focus in a fast-paced environment
• Flexibility to change and adapt to new processes, with a problem-solving mindset
• Proficient in computer operation, including Microsoft Office and the ability to learn and master new computer programs, including Paciolan ticketing system

Preferred Skills and Experience

• Experience in sales, marketing or advertising

Benefits

• Flexible schedule
• Fun team environment
• Leadership development
• Training in sales and marketing
• Hands-on experience in all aspects of revenue generation
• Flexible responsibilities based on team needs and individual skills and interests

Job Types: Part-time, Temporary

Pay: From $15.00 per hour

Benefits:

• Flexible schedule

Work Location: In person