Grondsteward(ess)/ Bag Drop Host

• Type of employment Oproepkracht
• Department Service
• Location Schiphol Airport
• Salary oproepuren

Are you service-oriented, energetic, and do you enjoy working in a dynamic environment? As a Ground Steward(ess) / BagDrop Host at Amsterdam Airport Schiphol, you ensure passengers start their journey smoothly and pleasantly. You are the first point of contact in the baggage drop-off area and assist travelers with a welcoming smile.

What will you do as a Groundsteward(ess) / Bag Drop Host?

Within the BagDrop area, you are the eyes and ears on the work floor. You support passengers during the self-service baggage process and ensure everything runs smoothly. Your tasks include:

• Assisting passengers during the baggage drop-off process;
• Answering questions and proactively offering assistance;
• Independently resolving minor BagDrop unit malfunctions;
• Reporting larger technical issues to the Service Team;
• Reporting completed activities and tasks.

What do you bring?

You are hospitable, stress-resistant, and proactive. In the dynamic environment of Schiphol, you feel completely at home. You enjoy being on the move, can work independently, and appreciate flexibility in working hours. In addition:

• You are at least 18 years old;
• You are able to obtain a Certificate of No Objection (VGB);
• You have a good command of Dutch and English;
• You are able to travel to Schiphol day and night;
• You are physically fit and comfortable walking a lot;
• You are willing to work irregular shifts;
• Experience in a service-oriented role is a plus, but not required.

What do we offer?

• An on-call contract (with the prospect of a fixed-hours contract upon extension);
• Flexible shifts (11:00 AM – 7:00 PM and 3:00 AM – 11:00 AM), ideal to combine with studies or other activities ;
• Working in an international and dynamic environment;
• Varied tasks with plenty of passenger interaction.

Are you excited?

We would love to get in touch with you! we hope to speak to you soon! If you have any questions about the position, you can send an email to [email protected]

***PS.******This vacancy is intended for recruiting a new colleague.******Acquisition in response to this vacancy is not appreciated.******All applications will be treated confidentially.***Personal data will be processed carefully in accordance with applicable privacy legislation.