ground coordinator

Job Title: Ground Coordinator
Department: Operations / Logistics
Location: Guindy

Employment Type: Full-Time
Experience: 03 Years
Qualification: Any Graduate / Diploma

About the Role

We are looking for a proactive and responsible Ground Coordinator to support and coordinate our day-to-day logistics and ground operations. The ideal candidate will be responsible for ensuring the smooth movement of shipments, vehicles, and operational resources while coordinating effectively with internal teams, drivers, delivery personnel, and other stakeholders.

The candidate should have strong coordination, communication, and problem-solving skills and be comfortable working in a fast-paced logistics environment.

Key Roles & Responsibilities

• Coordinate and monitor daily ground and logistics operations.
• Ensure the smooth movement of inbound and outbound shipments.
• Coordinate with drivers, delivery personnel, hub teams, transport teams, and other operational stakeholders.
• Monitor vehicle availability, allocation, dispatch, and movement.
• Track shipment status and ensure timely movement and delivery.
• Identify operational delays, exceptions, and issues and take necessary action for resolution.
• Coordinate with internal departments to resolve transportation and shipment-related concerns.
• Support sorting, loading, unloading, scanning, and dispatch operations as required.
• Ensure proper documentation and adherence to operational processes and SOPs.
• Maintain daily operational reports and provide timely updates to the reporting manager.
• Monitor manpower deployment and support effective workforce coordination.
• Escalate critical operational issues and delays to the concerned supervisor or manager.
• Ensure compliance with company policies, operational guidelines, and safety standards.
• Maintain effective communication between hubs, transport teams, and delivery teams.
• Support initiatives aimed at improving operational efficiency and reducing delays.