Ground Staff

Roles and Responsibilities

• Ensure smooth ground operations by coordinating with various departments such as flight planning, catering, and baggage handling.
• Handle customer inquiries and resolve issues related to travel bookings, cancellations, or changes.
• Maintain accurate records of passenger data entry into the system for efficient tracking purposes.
• Collaborate with other staff members to ensure seamless communication and coordination.

Desired Candidate Profile

• 0-5 years of experience in aviation industry or hospitality management.
• Strong knowledge of airline processes and procedures.
• Excellent communication skills for effective guest handling.
• Ability to work efficiently under pressure while maintaining attention to detail.