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Gaurav Kumar
Ground Staff
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹200,000 – ₹500,000 / year
Location:
Hyderabad, Telangana, India
Work mode:
Onsite
Published on:
20 August 2026
What they need
Roles and Responsibilities
- Provide exceptional customer service to guests, ensuring their needs are met and exceeded.
- Handle guest queries, complaints, and feedback in a professional manner.
- Manage front desk operations, including check-in/check-out processes, room assignments, and key distribution.
- Assist with back office tasks such as data entry and record-keeping.
- Maintain cleanliness and organization of reception area.
Desired Candidate Profile
- 0-5 years of experience in hospitality industry (hotel management or related field).
- Strong communication skills for effective guest interaction.
- Ability to work well under pressure in a fast-paced environment.
- Basic computer knowledge for efficient data entry operation.
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