Groundskeeper/Security Guard

Eagle Healthcare Services

Facilities & Security Officer

Include Resume and Upload a short video briefly explaining your experience and why you would be an asset to the company. Use the link provided to upload your video.

https://forms.gle/WqFaZ5zLi4hxdJ9X8

Location: Garner Road PSR Facility – Raleigh, NC
Department: Facilities & Operations
Employment Type: Full-Time
Reports To: Operations Management

Position Summary

Eagle Healthcare Services is seeking a reliable, proactive, and hands-on Facilities & Security Officer responsible for maintaining the cleanliness, safety, security, appearance, and functionality of our Psychiatric Rehabilitation (PSR) facility and surrounding grounds.

This position combines property monitoring, preventative maintenance, groundskeeping, custodial services, basic handyman work, and daily facility operations. The ideal candidate takes ownership of the property's condition, identifies problems before they escalate, and works independently with minimal supervision.

Key Responsibilities

1. Property Security & Monitoring

• Conduct and document scheduled patrols of building interiors, entrances, parking lots, grounds, and property boundaries.
• Monitor and deter trespassing, loitering, vandalism, unauthorized parking, and illegal dumping.
• Professionally request that unauthorized individuals leave private property when appropriate, using verbal de-escalation and contacting law enforcement when necessary.
• Monitor doors, gates, locks, fencing, security lighting, and surveillance equipment.
• Report suspicious behavior, safety hazards, property damage, and security incidents immediately.
• Maintain safe entrances, walkways, and emergency access routes.
• Assist with visitor direction and parking lot safety as needed.
• Follow company safety, emergency response, and incident reporting procedures.

2. Groundskeeping & Exterior Maintenance

• Maintain landscaping, lawns, sidewalks, parking areas, and outdoor recreational spaces.
• Remove trash, leaves, weeds, debris, and other unsightly materials daily.
• Set up and secure picnic table umbrellas each morning; close, remove, and properly store them each afternoon.
• Maintain outdoor seating, picnic tables, trash receptacles, and other property furnishings.
• Perform mowing, trimming, edging, pressure washing, and other routine grounds maintenance.
• Monitor drainage, fencing, exterior lighting, pavement, and landscaping for maintenance concerns.
• Maintain clean and sanitary dumpster and waste collection areas.

3. Interior Cleaning & Custodial Services

• Clean and sanitize bathrooms, hallways, entrances, common areas, and designated activity spaces.
• Sweep, mop, vacuum, dust, empty trash, and replenish cleaning supplies.
• Address spills, sanitation issues, and unexpected cleaning needs promptly.
• Keep storage areas, maintenance closets, and supply rooms clean and organized.
• Support setup and breakdown of workshops, special events, classrooms, and recreational activities.

4. General Maintenance & Handyman Duties

• Complete minor plumbing, painting, furniture repairs, assembly, fixture replacement, and general maintenance tasks.
• Inspect and maintain doors, locks, hinges, lighting, furniture, and other building components.
• Perform preventative maintenance inspections to identify developing problems.
• Report major repairs and coordinate with approved contractors when directed.
• Maintain an organized inventory of tools, supplies, and maintenance equipment.
• Perform only repairs within demonstrated competency and applicable licensing requirements.

5. Company Vehicle, Trailer & Equipment

• Operate an assigned company vehicle and utility trailer for authorized business purposes.
• Transport maintenance supplies, tools, landscaping equipment, and debris.
• Perform daily vehicle and trailer safety inspections.
• Maintain vehicle cleanliness and report mechanical issues.
• Secure and properly maintain all company tools, equipment, and supplies.

Required Daily Operating Procedures

Morning Opening Checklist

• Complete an initial security patrol of building perimeter, parking areas, and entrances.
• Check for overnight vandalism, trespassing, illegal dumping, and safety hazards.
• Inspect doors, locks, fencing, and exterior lighting.
• Remove litter and debris from entrances, sidewalks, and outdoor seating areas.
• Set up and secure all picnic table umbrellas, weather permitting.
• Inspect and prepare bathrooms, common areas, and other designated spaces.
• Verify trash receptacles are emptied and cleaning supplies are stocked.
• Document unresolved issues and notify management.

Daily Property Patrols

• Complete and log property patrols at opening, at designated intervals during operating hours, and at closing.
• Check parking areas, sidewalks, property boundaries, outdoor gathering areas, and entrances.
• Monitor for unauthorized individuals, hazardous conditions, and property damage.
• Document time, areas inspected, findings, and corrective actions.
• Immediately escalate serious incidents or emergencies to management.

Afternoon Closing Checklist

• Remove trash, litter, and debris from designated interior and exterior areas.
• Close and properly store picnic umbrellas and secure outdoor furnishings.
• Inspect bathrooms, common spaces, and designated work areas.
• Return tools, equipment, and supplies to secure storage.
• Inspect doors, gates, exterior areas, and designated access points.
• Complete the final property patrol.
• Submit the daily checklist and report unresolved maintenance or security issues.

Weekly Maintenance & Accountability Reports

The Facilities & Security Officer will submit a weekly report to Operations Management summarizing:

• Completed maintenance and repair assignments.
• Outstanding repairs, facility deficiencies, and recommended corrective actions.
• Landscaping, groundskeeping, and cleaning activities.
• Security incidents, trespassing concerns, and property damage.
• Vehicle, trailer, and equipment conditions.
• Supplies needed, anticipated expenses, and contractor recommendations.
• Priorities for the following week.

Include Resume and Upload a short video briefly explaining your experience and why you would be an asset to the company. Use the link provided to upload your video.

https://forms.gle/WqFaZ5zLi4hxdJ9X8

Daily checklists and patrol logs must be completed accurately and made available for management review.

Minimum Qualifications

• Valid North Carolina driver's license and acceptable driving record.
• Ability to safely operate a company vehicle and attached utility trailer.
• Prior experience in facilities maintenance, groundskeeping, security, custodial work, or related fields preferred.
• Working knowledge of basic handyman repairs and maintenance equipment.
• Ability to lift up to 50 pounds and perform physically demanding indoor and outdoor work.
• Strong communication, organizational, and problem-solving skills.
• Ability to work independently, manage time effectively, and follow established procedures.
• Professional judgment, patience, and respectful communication with adults receiving behavioral health services.
• Ability to respond calmly to challenging situations using nonviolent de-escalation.
• Must satisfy applicable background screening and job-related training requirements.

Company-Provided Resources

• Company vehicle
• Company utility trailer
• Company uniform
• Maintenance and landscaping tools
• Cleaning supplies and protective equipment
• Job-related training and operational checklists

Performance Standards

Performance will be evaluated based on:

• Property Appearance: Clean, professional, and well-maintained facilities and grounds.
• Security: Consistent patrols, accurate reporting, and timely handling of property concerns.
• Preventative Maintenance: Early identification and timely resolution of facility issues.
• Daily Accountability: Completion of all opening, closing, and patrol checklists.
• Operational Efficiency: Effective prioritization and completion of maintenance assignments.
• Professional Conduct: Respectful interactions with consumers, staff, visitors, and neighboring properties.
• Equipment Stewardship: Responsible maintenance and use of assigned company assets.

Work Environment & Expectations

This is an active, hands-on position requiring frequent walking, lifting, standing, and outdoor work in varying weather conditions. The employee is expected to maintain a visible presence throughout the property and proactively address facility needs without waiting for individual instructions.

This position is focused on property maintenance, safety observation, deterrence, and incident reporting, not law enforcement. Any security-related duties must comply with applicable North Carolina licensing and training requirements. Physical confrontation, unauthorized removal of individuals, and unnecessary escalation are prohibited.

Include Resume and Upload a short video briefly explaining your experience and why you would be an asset to the company. Use the link provided to upload your video.

https://forms.gle/WqFaZ5zLi4hxdJ9X8

Eagle Healthcare Services is an Equal Opportunity Employer.

Pay: $18.00 - $20.00 per hour

Expected hours: 40.0 per week

Work Location: In person