Group Account Manager - Gauteng

Overall Responsibility: To own, protect, and grow SHP's most important customer relationships in a way that drives long-term revenue and profitability.

Focus Area 1: Sales & Revenue Growth

• Deliver Sales targets and achieve growth aspirations
• Take on head-to-head competitor battles to gain sales share across must win categories
• Budget stewardship and managing ROI
• Protect and grow SHP Revenue and Profitability
• Unlocking new volume opportunities i.e ranging, PPA and activating sales drivers
• Price Management
• Managing stock health across DC and stores
• Gain and retain distribution (availability)
• Switch on Spar Buying Groups and manage tailored activity plans
• Active selling of Strategic Product Mix

Focus Area 2: Relationship Management

• Establish credibility and trust through consistent and professional Group Account Management
• Conflict handling and problem solver
• Customer entertainment
• Joint planning workshops
• Social systems - regular engagements with Buyers, Ops Managers, DC Replenishment Managers, Mini Groups and Key Decisionmakers
• Enable Strategic Partnerships
• Understanding Customer Business needs
• Manage key group accounts, including Ultra Liquors, Blue Bottle and Liquor City.

Focus Area 3: Account Strategy

• Position SHP as category growth partner
• Financial Year/ QLY Group Account planning
• New product listings (NPD) / Ranging Matrix Management
• Brand Activation Planning and optimise ROI
• Broadsheet rollout and optimise ROI
• Price Maintenance - RSP Compliance, PPA Management & master head to head price battles
• Achieve Group Account imperatives that drives KPI's
• Joint Business Planning with Buyers and Mini Group Owners/ Managers
• Ensure execution excellence

Focus Area 4: Administration

• Monthly Accruals
• Data Analytics
• Weekly SPICE management
• Group Account reviews and analytics
• Stock Management (DC & Store health)
• DC Operations
• Daily Group Account Operations
• Trade Impressions & Coaching
• Range reviews
• Group Account Portal/ EDI management

Requirements Of The Role

• Relevant tertiary qualification in Business Science or a related field
• Minimum of 3 years’ experience in Sales and/or Marketing within the FMCG sector
• Position Based in Gauteng
• Strong proficiency in Microsoft Office 365, with advanced Excel skills
• Demonstrated analytical ability and strong administrative skills
• Willingness and ability to travel frequently
• Demonstratable interest in or exposure to the beer and liquor industry

Preferred Skills/ Competencies

• Solution Driven
• An individual that can work under pressure and consistently meeting deadlines
• Excellent planning and time prioritisation management skills
• Good communication skills
• Positive attitude and optimistic
• Manage duties with professionalism and enthusiasm
• Strong desire and determination to succeed
• Willingness to learn

NB: Specific duties/responsibilities will vary from time to time: the above list is intended to indicate the general nature of the post and is not exhaustive. The post holder will be expected to be flexible in supporting the business by undertaking any other responsibilities which are aligned with this job level. Job reference code: J616