Group Credit Controller

Group Credit Controller

Location: Ambergate, Derbyshire
Salary: £26,436.80 per annum
Hours: 40 hours per week, Monday to Friday, 8:30am – 5:00pm

Join the Lockwood Group

Established in 1965, the Lockwood Group is a successful family owned business employing over 400 people across eight UK sites. Our diverse operations include UK haulage and warehousing, frozen food production, and contract packing solutions.

We are looking for a Group Credit Controller to join the Accounts team at our Head Office in Ambergate. Reporting to the Group Management Accountant, you'll play a key role in managing the Group's credit control function, ensuring prompt collection of outstanding debts, maintaining accurate customer accounts and helping to protect the business through effective credit management.

The Role

As Group Credit Controller, you will be responsible for maintaining strong relationships with customers while ensuring invoices are paid on time and customer accounts are managed accurately. Working across all Group companies, you'll contribute to healthy cash flow and support the wider finance team.

Key Responsibilities

• Manage the collection of outstanding debts across all Group companies.
• Contact customers by telephone, email and written correspondence to secure payment of overdue invoices.
• Investigate overdue balances and resolve customer account queries.
• Liaise with internal departments to resolve invoice or payment discrepancies.
• Assess customer creditworthiness and monitor credit limits.
• Allocate customer receipts and maintain accurate sales ledger records.
• Reconcile sales ledger payments and customer accounts.
• Produce aged debt reports and provide updates on outstanding balances.
• Support month-end processes and cash flow reporting.
• Ensure compliance with company procedures and financial controls.
• Carry out any other reasonable duties required within the Accounts team.

About You

The successful candidate will be organised, confident and proactive, with excellent communication skills and the ability to build positive relationships with customers and colleagues alike.

Essential Skills

• Previous experience in a credit control or accounts receivable role.
• Excellent communication and negotiation skills.
• Strong attention to detail and organisational skills.
• Good working knowledge of Microsoft Excel and other Microsoft Office applications.
• Ability to work independently and as part of a team.
• Professional and confident telephone manner.

Desirable

• Experience using accounting systems.

What We Offer

• Permanent, full-time position.
• Employee health benefit scheme.
• Workplace pension scheme.
• 28 days holiday.
• Training and development opportunities.
• Free onsite parking.
• Opportunity to join a well-established and growing family business with a supportive team environment.