Group General Manager - Multi Unit Restaurant Operations

Group General Manager | Multi-Unit Restaurant Operations

Blue Mountain Hospitality Group | Blue Mountains, Ontario

Full-Time | Senior Management | Growth Opportunity

Lead Multiple Concepts. Build Strong Teams. Drive Results.

Blue Mountain Hospitality Group is seeking an experienced Group General Manager to lead a portfolio of established restaurant, café and quick-service concepts in Blue Mountain and the surrounding area.

This is a senior operational leadership role for an accomplished hospitality professional who understands what it takes to manage multiple locations, deliver consistent financial performance and build management teams that operate with accountability.

With nearly 20 years in the Blue Mountain hospitality market and plans for continued expansion, we are looking for a leader who can strengthen our existing operations while helping establish the systems and leadership structure required for future growth.

The Role

Group General Manager will have overall responsibility for the operational and financial performance of multiple food and beverage locations.

You will lead through your location managers while maintaining a strong presence in the businesses. Your success will be measured by the performance of your teams, operational consistency, profitability and your ability to implement sustainable improvements.

Key Responsibilities

Multi-Unit Operations

• Direct and support daily operations across multiple restaurant and quick-service concepts.
• Establish consistent standards for service, cleanliness, food quality and operational execution.
• Conduct regular location visits, operational assessments and performance reviews.
• Ensure locations are prepared for high-volume weekends, holidays and seasonal demand.
• Identify operational inefficiencies and implement practical, measurable solutions.

Financial & Business Performance

• Take accountability for sales performance, labour costs, COGS and controllable expenses.
• Review P&Ls, operating reports and key performance indicators.
• Work with managers to establish budgets, performance targets and corrective action plans.
• Improve inventory accuracy, purchasing controls and overall profitability.
• Translate financial results into clear operational priorities.

Leadership & Talent Development

• Recruit, train, coach and hold location managers accountable.
• Build a strong management structure with clear expectations and measurable goals.
• Develop succession plans and identify future leaders.
• Address performance concerns promptly and professionally.
• Establish a culture of ownership, hospitality and continuous improvement.

Systems & Business Growth

• Develop and implement standardized operating procedures and management systems.
• Strengthen scheduling, inventory, reporting and operational controls.
• Ensure improvements are consistently adopted and maintained across locations.
• Support new store openings, management onboarding and operational expansion.
• Partner directly with ownership on strategic priorities and business development.

What We're Looking For

Required Qualifications

• Minimum 5 years of progressive restaurant or hospitality management experience.
• Demonstrated experience overseeing multiple restaurant or food and beverage locations.
• Strong understanding of restaurant P&Ls, labour management, food costs and inventory controls.
• Proven ability to lead, develop and hold management teams accountable.
• Experience managing high-volume operations with fluctuating seasonal demand.
• Strong organizational, analytical and problem-solving skills.
• Ability to balance strategic leadership with hands-on operational involvement.

Why Join Us?

• Established hospitality group with multiple successful concepts.
• Direct access to ownership and meaningful decision-making authority.
• Opportunity to influence operational strategy and company growth.
• Diverse portfolio of businesses offering interesting operational challenges.
• Long-term career growth as the organization expands.
• Competitive compensation based on qualifications and experience.

Pay: From $75,000.00 per year

Benefits:

• Dental care
• On-site parking

Work Location: In person