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Group Head: Digital
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Cape Town, South Africa
Work mode:
Onsite
Published on:
15 September 2026
What they need
You will be responsible for leading and inspiring a team of talented art directors to create exceptional visual concepts across all channels.
You will play a pivotal role in developing innovative and impactful campaigns that resonate with our target audiences, driving brand awareness and engagement.
Responsibilities
Leadership
- Oversee and mentor a team of art directors, providing guidance, support, and inspiration to foster their creative growth
- Drive the development of innovative and compelling creative concepts that align with client objectives and brand identity
- Ensure the highest standards of quality and execution in all creative deliverables
- Lead and inspire Art Direction best practice
- Ensure consistency and integration of art direction across all communication channels
- Responsible for seeing the idea through the creative process to final sign off
- Mentor junior and mid art directors
- Participate in new business initiatives, from identifying opportunities to pitch development
- Hands-on creative development from concept to implementation
- Provide quality assurance of all creative deliverables
Thinking
- Collaborate with copywriters and other team members to develop the overarching creative strategy and big ideas for campaigns
- Demonstrate a strong understanding of consumer insights and market trends to create relevant and engaging content
- Think critically and creatively to solve complex challenges and generate unique solutions
- Interact with other agency teams/divisions to develop creative concepts
- Work to brief and show understanding and relevance to the target market
Integration
- Research and implement AI-powered design tools and techniques to streamline workflows and enhance creative output
- Utilize AI algorithms for tasks such as generating design ideas, creating custom illustrations, and optimizing visual assets
Proficiency
- Stay up to date on the latest design software, hardware, and industry trends
- Leverage technical skills to create visually impactful and technically sound designs
- Create social, digital, print, TV, OOH and editorial layouts and oversee shoots
Excellence
- Manage the day-to-day operations of the art direction team, including workflow, deadlines, and – along with Traffic – optimal resource allocation to enable quality delivery
- Ensure efficient and effective execution of creative projects, from concept to completion
- Collaborate with production teams to ensure seamless transition of creative concepts into production
- Oversee creative consultations with strategy and account teams to assure appropriate creative strategies, adequacy/accuracy of input, production support, necessary reviews, and client presentations
Client Management
- Present creative concepts to clients and effectively communicate the creative rationale and solution, ensuring all concepts are well thought out, strategic, highly creative, and effectively answer the brief requirements
- Build strong relationships with clients and foster trust and collaboration
- Address client feedback objectively and openly, and make necessary adjustments to creative deliverables
Retail Focus
- Demonstrate a deep understanding of retail marketing and consumer behaviour
- Develop creative concepts that are tailored to the unique challenges and opportunities of the retail environment
KPIs
I. Leadership and Team Development
- Conduct performance reviews and individual development plans for team members, focusing on creative growth and skill enhancement.
- Achieve consistent team satisfaction scores, measuring the effectiveness of mentorship and guidance provided to junior and mid-level art directors.
II. and Consistency in Creative Output
- Maintain consistently high levels of adherence to brand standards and quality expectations across all creative deliverables.
- Ensure that 100% of projects meet consistency and integration standards across channels
III. in Project Delivery and Resource Management
- Complete creative projects on time and within the allocated resources by effectively managing workflow and collaborating with the Traffic team.
IV. Satisfaction and Communication
- Present creative concepts to clients with a goal to first time approval on initial presentations.
- Satisfactorily address and implement client feedback, ensuring responsiveness to client needs and alignment with project briefs.
V. through AI and Technical Proficiency
Integrate AI-powered design tools wherever possible, streamlining workflows and enhancing creative output.
Ensure team proficiency with the latest design software
Tertiary degree or diploma in art direction and marketing and/or communications
8+ years of experience (preference will be given to candidates from agency environments)
Strong conceptual ability demonstrated by an impressive portfolio of work
Experience in omni-channel advertising is crucial
Proven experience as a Creative Group Head or a similar leadership role in advertising or a related field
Strong portfolio showcasing exceptional creative concepts and execution across various channels
Ability to lead and inspire a team of creative professionals
Deep understanding of design principles, typography, and color theory
Excellent communication and presentation skills
Strong attention to detail and organisational ability
Ability to work under pressure and meet tight deadlines
Passion for creativity and a commitment to delivering exceptional results
Ability to balance working personally on projects, as well as overseeing campaign development within your teams
Need to be able to work with Adobe Creative Suite software (Acrobat, InDesign, Photoshop, After Effects, etc.)
Proficiency with Microsoft Office 365 Suite (MS Word, MS PowerPoint, etc.)
Team player with the ability to work independently, as well as collaborate with broader teams
Resilient, with ability to remain calm in a highly pressurised, fast-paced environment
Creative, out-of-the-box thinker with both a strategic and creative mind-set
People-focused, approachable, dependable, emotionally intelligent,
empathetic and compassionate
Proactive and resilient, assertive, accountable and proactive
Problem-solver, deadline and solution driven
Meticulous with excellent attention to detail
May be required to work on alcohol brands and/or alcohol-related material
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