Group IT & Support Manager

About us

We are a manufacturing company in Milton Keynes, who craft flexible fuel tanks for many industries. This includes motorsport, automotive, marine, aerospace, defence and aviation, to name a few! We are the leading manufacturer in our field and exclusively supply all of the teams on the Formula 1 grid.

We work with some world-famous brands and craft a safety product, meaning quality is of the utmost importance to us.We will be actively interviewing and once the successful applicant has been offered, the role will be closed.

ATL do not offer Tier 2 Sponsorship. Applicants must have a right to work in the UK prior to application.

If you require any reasonable adjustments to be made during the application process, please get in contact with us either via email or telephone.

Job Overview

The IT & Systems Manager is responsible for the strategic development, implementation, maintenance, and continuous improvement of the organisation's IT infrastructure covering IT, Cyber Security, Digital Transformation, ERP Systems, and the Integrated Management System (IMS/BMS).This role ensures that technology, business processes, compliance requirements, and management systems work together effectively to support operational excellence, business growth, customer satisfaction, and regulatory compliance.

The role will lead digital transformation initiatives, manage business-critical systems, oversee cybersecurity and IT governance, and ensure the Business Management System remains compliant with relevant standards such as ISO 9001, ISO 14001, ISO 45001, ISO 27001, and customer-specific requirements.

Main Duties:

• Develop and implement the organisation's IT strategy aligned with business objectives.
• In association with our MSP manage all IT infrastructure, networks, hardware, software, and cloud-based services.
• Ensure the availability, security, and performance of business-critical systems.
• Lead cybersecurity initiatives, including risk assessments, incident management, vulnerability management, and user awareness training.
• Manage IT service providers, contracts, licensing, and support agreements.
• Oversee disaster recovery and business continuity planning for IT systems.
• Manage IT budgets and control expenditure.
• Ensure compliance with data protection legislation, including UK GDPR and cyber accreditation requirements where applicable.

Business Management System (BMS) Management

• Maintain and continuously improve the organisation's integrated Business Management Systems.
• Ensure compliance with relevant management system standards and regulatory requirements.
• Manage document control processes and system governance.
• Lead internal audit programmes relating to systems usage.
• Monitor corrective actions, preventive actions, and continuous improvement activities.
• Develop management system policies, procedures, and work instructions.
• Ensure business processes remain effective, efficient, and aligned with organisational objectives.

Systems and Process Improvement

• Identify opportunities for process automation and digitalisation.
• Identify, implement and evolve to meet the needs of the business, automated KPI reporting and dashboards
• Lead implementation and optimisation of ERP, CRM, QMS, compliance, and business intelligence systems.
• Work closely with department leaders to improve workflows and operational efficiency.
• Develop and maintain performance dashboards and management reporting tools.
• Drive continuous improvement projects using data-driven methodologies.

Leadership and Stakeholder Management

• Manage and develop internal IT and systems personnel.
• Act as the key liaison between business functions, senior leadership, and external technology partners.
• Provide expert guidance on technology, information security, and business systems.
• Support organisational change initiatives and user adoption programmes.
• Deliver training and awareness sessions related to IT systems and business processes.

Key Performance Indicators (KPIs)

• IT system availability and uptime.
• Cybersecurity compliance and incident reduction.
• Successful completion of internal and external audits.
• Business Management System effectiveness.
• User satisfaction scores.
• Project delivery against scope, budget, and timeline.
• Process improvement and automation benefits realised.
• Compliance against relevant ISO standards and regulatory requirements.

Requirements:

• Experience in managing IT systems and business management systems.
• Experience managing ERP, CRM, QMS, or other enterprise business applications.
• Experience with ISO-based management systems.
• Proven track record of delivering system improvement and digital transformation projects.
• Experience managing third-party suppliers and service providers.
• Strong understanding of cybersecurity principles and IT governance.

The Package

We pride ourselves on internal development and will always go above and beyond to support our employees to reach the next level, whether that is through training programmes, development plans, or cross-skilling across teams. We will do everything in our power to further your career.

We offer a wide-ranging package including:

• Salary: £55,000-£80,000
• 33 days’ annual leave
• Generous Pension Scheme
• Employee Assistance Programme
• Perkbox (Employee Benefits)
• HSF Health Plan
• Company sickness pay
• Cycle to Work Scheme
• Holiday purchase scheme option
• Refer a Friend Scheme

ATL do not offer Tier 2 Sponsorship. Applicants must have the Right to Work in the UK prior to application.

If you require any reasonable adjustments to be made during the application process, please contact us via email or telephone.

Pay: £55,000.00-£80,000.00 per year

Benefits:

• Additional leave
• Bereavement leave
• Canteen
• Company events
• Company pension
• Cycle to work scheme
• Free flu jabs
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme
• Sick pay

Application question(s):

• Please confirm that you have an eligible Right to Work in the UK (please be aware that we do not offer sponsorship)?

Work Location: In person