Group IT Manager

We are looking for a Group IT Manager to join our IT Team. The successful candidate will be responsible to manage the team which handles all IT and MIS matters and ensure day to day operations and support of information systems runs smoothly and efficiently to be able to meet company’s operations requirement and perform troubleshooting.

Key Responsibilities

• Manage day-to-day overall operations of the IT team in providing system administration, helpdesk, technical support, implement upgrades, maintenance, and software installation, configuration, troubleshooting and related IT asset management activities.

• To ensure that the IT environment is stable and fit for purpose including but not limited to LAN, firewall, network security, anti-virus, Windows Active Directory, file servers, application servers, email server, backup systems, disaster recovery and desktops, notebooks, terminals, computer room facilities, etc.

• Performs troubleshoot on hardware, software and the entire network operating system of the organization.

• Manage and liaison with 3rd parties/vendors in areas of internet marketing that includes but not limited to webpages, websites, webhosting, search engine optimization, email marketing, mobile advertising, online payment gateway, social networking blogs and etc.

• Develop and maintain application and database, in accordingly to business requirement.

• Create and maintain MIS documentation for all operational procedures and IT policies.

• Develop, upkeeping & implement MIS policies to ensure data accuracy and security.

• Prepare monthly MIS management reports.

• To provide training to staff about the potential uses of existing technology.

• Any ad-hoc tasks which may be required from time to time.

Requirements

• Minimum Diploma / Degree holder in IT field of studies.

• Minimum 5 years of experience in IT related field or industry.

• Proficient in Computer hardware and software systems and programs.

• Proficient in Computer networking installation and troubleshooting.

• Good managerial, supervisory, analytical, problem-solving and organizational skills.