Big Brothers Big Sisters

Group Manager/Program Coordinator, Buncombe County
Job Description
Description: Full time, 32 hours per week. Must live in the local area and be able to support the program in Buncombe County with additional travel required at times. Must have a valid driver's license and reliable transportation. Team culture is the foundation that fuels our mission, strengthens impact, and supports both our staff and the communities we serve.
Under the supervision Regional Program Director the Group Manager/Program Coordinator proactively performs the leadership role in the program team approach in the areas of enrollment, matching, and match support. Travel and work in the local area is required. Proficiency in Google Suite required; a plus if experience with database data entry, interviewing skills, and writing assessments.
Qualifications: Bachelor’s Degree in social work or related human services field. Experience in related field is desired, but not required. Ability to travel within service area and to work flexible hours, including occasional evenings and weekends, is required.
Benefits: Vacation and Sick leave accrual, phone and medical stipend, mileage reimbursement, computer for work, family friendly work environment.
Responsibilities:
Community Engagement &amp; Advocacy
<ul>
<li>Recruit volunteers and youth through outreach, presentations, and events</li>
<li>Represent the agency locally and build strong community relationships</li>
<li>Collaborate with the Advisory Council to plan and execute local fundraising events</li>
</ul>
Enrollment &amp; Matchmaking
<ul>
<li>Conduct interviews, orientations, and assessments for volunteers and youth</li>
<li>Identify youth development needs and create personalized Youth Outcome Development Plans (YODPs)</li>
<li>Complete Child/Youth Outcome Surveys</li>
<li>Thoughtfully match youth with mentors and facilitate match agreements</li>
</ul>
Match Support
<ul>
<li>Manage a caseload of 15-20 active matches</li>
<li>Provide ongoing support, coaching, and guidance for mentors, youth, and families</li>
<li>Monitor match success with regular contact and detailed documentation</li>
<li>Lead enrichment activities and match events to foster strong relationships</li>
</ul>
Program Development
<ul>
<li>Serve as a liaison between BBBS and other community organizations</li>
<li>Maintain strong knowledge of youth development best practices</li>
<li>Plan match enrichment activities, stewardship and service project opportunities for Bigs and Littles using local grant funds</li>
</ul>
Group Mentoring
<ul>
<li>Coordinate and support Group Mentors</li>
<li>Responsible for recruiting volunteer Group Mentors</li>
<li>Utilize provided group curriculum</li>
<li>Recruit and enroll youth participants</li>
<li>Act as group facilitator for middle school groups consisting of 5-10 youth in each group</li>
<li>Serve as liaison between BBBSWNC and school personnel</li>
<li>Complete match support documentation and surveys</li>
</ul>
Please submit a cover letter and resume to be considered for the position.
Job Type: Full-time
Benefits:
<ul>
<li>Flexible schedule</li>
<li>Paid time off</li>
</ul>
Work Location: Hybrid remote in Asheville, NC 28801

Group Manager/Program Coordinator, Buncombe County

Group Manager/Program Coordinator, Buncombe County

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