Group Product Manager — Core Services

About the role

The GPM for Core Services manages the product managers responsible for foundational platform capabilities: trading, custody, wallet, identity, and internal tooling. While individual product managers within your group focus on feature-level roadmaps and day-to-day execution, your mandate is to define the overarching vision and long-term strategic direction. You will bridge the gap between complex engineering realities and product-market needs, ensuring that core infrastructure is not just functional, but scalable, resilient, and ready to support the next wave of financial innovation at PDAX.

Key responsibilities

• Understand how each of the core services works at a deep level to contribute meaningfully to how they're designed and catch early when a choice made for one service will cause problems
• Coordinate with B2C and B2B product managers and commercial stakeholders to determine how Core services can support requirements
• Set the direction for where Core needs to go, which services need to migrate, which need to scale, and why, based on business needs
• Advocate for reusability over one-off builds and ensure capabilities are designed to solve for the broader platform rather than single-product needs
• Collaborate with Engineering leadership on critical infrastructure and manage trade-offs when prioritizing this work against product feature roadmaps
• Directly manage core PMs with responsibility for goal setting, 1-on-1s, performance management, and scaling the team through hiring
• Drive headcount planning and organizational evolution of the Core Services group in collaboration with the Head of Product
• Raise the bar on product craft across the group, from PRD quality to how well the team handles compliance and risk conversations
• Ensure robust observability is built into every capability and translate data-driven insights into actionable product decisions
• Own post-incident processes and postmortems for the group and hold PMs accountable for compliance and risk posture

About you

• Bachelor's degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience
• 7+ years in product management, with real ownership of a product line in fintech, crypto/trading, or another regulated space
• Knowledge of Product Management techniques, such as Problem Discovery, Road Mapping, User Story writing, Prioritizing, and Data Analysis and Funnel Optimization
• Has managed product managers before, not just individual contributors, and can hire and coach a team
• Has set the direction for a platform or shared-services roadmap
• Strong understanding of business models, unit economics, and revenue streams, especially within fintech/crypto or trading products
• Leadership and People Management Skills
• Confident in verbal and written communication; able to present complex ideas in a clear and structured way
• Shows empathy for user problems and can balance user needs with business and regulatory constraints
• Experienced in Agile Development Process and familiar with Scrum and Kanban methodologies
• Familiarity with Cryptocurrency, Web3, and TradFi ecosystems and trends; keeps up-to-date with market developments and regulatory changes
• Experience managing enterprise or regulated partners, and exposure to regulatory/compliance processes
• Strong familiarity with cryptocurrency, blockchain, bonds/RWA, and traditional-finance ecosystems