Group Retail Manager

About the role

Oversee the sales operation of the assigned dealership to produce monthly sales targets set by the company.

Key responsibilities

• Maintain productivity of sales consultants to not be lower than 2 units per month or as required by the SC's level, including number of leads generated per month, appointments set, test drives, credit applications, deposits, approved credit applications, and vehicle releases
• Oversee and implement sales consultant productivity as stated by each SC's contract outside sales achievements, including training, continuous skill building, and driver's license requirements
• Oversee sales and brand building activity while maximizing fixed purchases and schedules, and monitor each activity's productivity based on sales production
• Manage relevant social media updates and other communication to the general market
• Oversee and implement digital marketing activities including leads from centralized dealership Facebook page, third-party lead generation affiliates, and remarketing
• Create, augment, and maintain the dealership lead database and related activities to tap this market
• Oversee care and management of vehicle inventory including status, condition, use, and aging
• Submit general prospecting report to VP-Operations including wish list for orders, schedule for closing and release, and productivity sheet for sales consultants
• Submit Management Committee report and presentation including review of previous month's sales, sales and marketing activity, sales consultant productivity, market analysis, and recommendations for current month's activity
• General troubleshooting

About you

• Minimum of 2 years previous sales experience
• Bachelor's degree in Business, Marketing, Communication, or a related field
• Basic leadership skills and ability to understand Key Performance Indicators as indicated by the company
• Proficient with computer applications and use of Facebook Marketing
• Basic understanding of remarketing
• Able to write business letters and emails
• Excellent customer service, interpersonal and communication skills
• Results-oriented
• Must have a driver's license