Group support volunteer

Group Support Volunteer

About Waythrough

Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve.

Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

We are looking for volunteers to support staff at our drop in groups across Workington. Our drop in sessions support individuals to improve and manage mental health symptoms, improve social inclusion, self-esteem, confidence and motivation. 

Tasks include:

• Helping to facilitate, set up and run the session.

• Reporting any concerns, including safeguarding that may arise in the group.

• Work closely with the service manager to plan and evaluate sessions.

• Sharing feedback and suggesting improvements or ideas for future sessions

• Support the service manager with any tasks linked to the running of the group.

Personal qualities/Skills

• Confident IT skills – aside from any IT skills required for the role, some of our mandatory training is done online through eLearning modules
• Professional, honest and committed
• Non-judgmental towards people with lived experience
• Good time keeping
• Able to work as part of a team, on own initiative and to instruction
• A genuine interest in being part of the mission, vision and promise of Waythrough
• Ability to maintain professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training

Waythrough What Volunteers can expect from us:

Volunteering with Waythrough offers people a unique chance to have a significant positive impact on people’s lives. We work both with and within diverse communities across the UK and every day we see people making positive changes to turn their lives around. We also offer:

• Regular supervision and support

• Induction and access to online and face to face training. Note Cyber Ninjas eLearning, Information Governance eLearning, Equality & Diversity eLearning and Volunteer Induction workshop are mandatory for all volunteers as a minimum with additional training depending on the role

• The opportunity to learn and practice new skills

• The opportunity to be part of a team and the wider Waythrough organisation

• Reasonable travel expenses reimbursed with proof of journey

• Opportunities to progress and experience other areas of Waythrough's work

Our values:

Our values underpin everything we do – from how we work together through to how we design and deliver services. All our work to fulfil this vision is strengthened by our values.

• Kindness - be generous, caring and understanding.
• Courage - be bold, trust, commit.
• Respect - everyone deserves dignity.

Timing: There is flexibility in the timings of this role, hours would need to be coordinated to fit within the group timetable

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:

• Discounts from various schemes
• Training and personal development
• A chance to make a real difference in people’s lives
• Free induction and role-specific training
• Support from experienced staff and regular supervision
• Opportunities to meet new people and develop your confidence
• Reimbursement for travel and agreed expenses
• Valuable experience that can support your personal or career development

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: [email protected]

How to apply

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application.

Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.

Closing date: