Growth Manager 181 days ago

Job Purpose: The Growth Manager will lead the end-to-end lifecycle of warranty and damage protection programs. This role will be responsible for conceptualizing, pricing, and launching protection plans across a wide array of categories, including Electronics, Consumer Durables, Mobile, Laptops and new categories.

• Product Innovation & Design
• Conceptualize and design comprehensive warranty, Annual maintenance contract and accidental damage protection plans.
• Draft detailed Terms & Conditions (T&Cs)
• Expand product footprints into new categories.
• Market Intelligence & Strategy
• Conduct frequent market surveys to identify evolving customer needs and competitive gaps.
• Maintain a "Competitor War Room" mindset—staying updated on the pricing, T&Cs, and service levels of industry.
• Act as the primary custodian for all product documentation and program health.
• Commercials & Risk Management
• Develop robust pricing models based on loss-ratio analysis, repair costs, and market benchmarks.
• Identify potential underwriting risks and create "counter-measures" (deductibles, exclusions, or frequency caps) to ensure profitability.
• Sales Enablement & Communication
• Transform complex technical products into compelling sales pitches and high-impact "One-Pagers."
• Create and deliver sophisticated PowerPoint presentations for internal stakeholders and external B2B partners.
• Work closely with the sales team to ensure they are equipped with the "Why" behind every product feature.

Desired Candidate Profile

• 8+ years of experience in device protection, Insurance, InsurTech, Extended Warranty, or Product Management within the Consumer durable, IT and Consumer Finance sector.
• Analytical Prowess: Ability to handle large data sets to derive pricing and risk-mitigation strategies.
• Drafting Skills: Exceptional command of the English language for drafting legally sound and easy-to-understand T&Cs.
• Entrepreneurial Mindset: Comfortable with ambiguity and passionate about building products from scratch.
• Prior exposure to Extended Warranty / AMC / Protection Plans is mandatory
• Worked with OEMs, service franchises, or repair networks.