Growth Strategy Director

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

• Develop and own the overall strategy and growth plan for Trip.com’s Muslim Travel business in Indonesia.
• Identify market opportunities, customer needs and key growth segments across Muslim-friendly travel, Halal tourism and religious travel.
• Build and manage strategic relationships with authorities, tourism bodies, industry associations, travel agents and other ecosystem partners relevant in the Muslim Travel market.
• Develop strategic partnerships and commercial initiatives to expand Trip.com’s reach and relevance within the Muslim travel ecosystem.
• Work closely with Product, Marketing, Commercial and Operations teams to translate market strategy into localized products, campaigns and customer experiences.
• Represent Trip.com externally with senior government, industry and community stakeholders, strengthening the company’s position within Indonesia’s Muslim travel market.

What you'll Need to Succeed

• 8+ years of experience in travel, tourism, OTA, hospitality, consumer internet or related industries, with strong Indonesia market knowledge.
• Proven experience developing market, business or growth strategies, ideally within travel or a consumer-facing business.
• Strong network and established relationships with authorities, tourism organizations, travel agencies and/or relevant industry stakeholders in Indonesia.
• Strong understanding of Muslim consumer behavior, Halal travel and the broader Muslim tourism ecosystem.
• Demonstrated ability to develop strategic partnerships and translate market opportunities into measurable business growth.
• Excellent stakeholder management, communication and negotiation skills, with the credibility to engage senior external and government stakeholders.
• Strategic, entrepreneurial and commercially minded, with the ability to operate independently and drive initiatives end-to-end.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!