Epicure Hotels
GSA - FRONT OFFICE
17 days ago
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Important information
Contract type:
Permanent
Location:
Kerala, India
Work mode:
Onsite
Published on:
9 October 2026
What they need
Dynamic and hospitality-driven Guest Service Agent (GSA) with over [Number] years of front office experience in fast-paced hotel environments. Proven track record of delivering exceptional guest experiences, maintaining a [95%+/High] guest satisfaction rating, and efficiently managing high-volume check-ins and check-outs. Skilled in utilizing property management systems (PMS) like Opera/Fidelio, resolving guest escalations with empathy, and driving revenue through strategic upselling. A detail-oriented professional recognized for strong multitasking abilities, seamless team collaboration, and upholding strict brand standards to maximize guest loyalty.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Paid sick time
- Provident Fund
Work Location: In person
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