GSLP Cashier

Overview:

Job Title: Cashier

Job Summary:

The Cashier at Smoky Mountain Smash in Gatlinburg Skypark will be responsible for providing exceptional customer service, handling transactions accurately, and ensuring a smooth flow of operations at the cash register. The ideal candidate will be friendly, reliable, and capable of working efficiently in a fast-paced environment.

Responsibilities:

• Customer Service:

• Greet customers warmly and create a welcoming atmosphere.

• Assist customers with menu selections and answer any questions regarding the offerings.

• Provide information about current promotions and special deals.

• Cash Handling:

• Accurately process customer orders and handle cash transactions.

• Operate the cash register and ensure correct pricing.

• Issue receipts, refunds, and change to customers.

• Balance the cash drawer at the beginning and end of shifts.

• Order Management:

• Coordinate with kitchen staff to ensure timely preparation and delivery of orders.

• Communicate effectively with team members to ensure smooth operations.

• Handle customer complaints and concerns professionally, seeking assistance from the manager when necessary.

• Cleanliness and Maintenance:

• Maintain a clean and organized work area, including the cash register, counter, and dining area.

• Follow health and safety guidelines to ensure a sanitary environment.

• Restock and organize inventory as needed.

• Team Collaboration:

• Work closely with other team members to ensure efficient service.

• Participate in team meetings and training sessions.

• Assist with other duties as assigned by the manager.

Qualifications:

• Required current and valid ABC card from the TABC or ability to aquire in the first 30 days.
• Education and Experience:
• High school diploma or equivalent preferred.
• Previous experience in a cashier or customer service role is an asset.
• Skills:
• Strong numerical and cash handling skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic computer skills and familiarity with point-of-sale systems.
• Personal Attributes:
• Friendly and approachable demeanor.
• Reliable and punctual.
• Ability to handle stressful situations calmly.
• Team player with a positive attitude.

Working Conditions:

• Must be able to stand for extended periods.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Occasional lifting of items up to 25 lbs.