GSOC Analyst

Control Risks is looking for several dedicated GSOC Analysts to join a newly formed GSOC programme for a global technology company, based in Singapore.

The team will provide continuous 24/7 coverage of the client's operations in APAC and other global regions, and will operate on a rotational shift basis.

To be considered for these roles, candidates should be currently based in Singapore and hold full work rights.

Responsibilities:

• Respond to crises or emergencies that occur in the global office or involve employees, and coordinate resources to respond quickly and correctly.
• Monitor global risk events and make preliminary analysis and judgments.
• Real-time alarm system monitoring, respond in a timely manner according to the process.
• Cooperate with the team to handle various emergencies.
• Use standard GSOC tools to assess and evaluate high level security incidents and escalate these to relevant stakeholders.
• Properly identify, analyse, track and disseminate information related to risk events across the globe.
• Online physical security ticket response and processing.
• Keep good records of work, handover, activity logs & incident reports.

Requirements

• University degree or equivalent and 0-2 years relevant experience in a security operations center environment.
• Proficient in using office software, with good document writing skills.
• Strong logical thinking ability, good verbal & written communication skills; have a customer-centric mindset.
• Able to remain calm and professional under strong pressure.
• Can adapt to the 24x7 hour working schedule, including holidays.
• Experience using mass communication tools.
• Familiarity with incident/emergency response protocols, including event reporting/logging & case management.
• Ideal candidate will also have familiarity with proprietary and/or open-source intelligence risk event monitoring tools and techniques intelligence monitoring platforms and software.
• Experience with analytical report writing on events which bear impact to business operations.