GTM (Operations)

Who you are

• Track contracts. Status, signatures, updates, what is stuck
• Prep quotes and order forms
• Fluency in Hubspot is preferred
• Own CRM data quality. Deals, contacts, companies, stages, close dates
• Respond to customers and follow up until things are closed
• Monitor support issues, route to the right engineer, and track to resolution
• Coordinate invoicing with finance
• Prep for customer meetings
• 0 to 3 years of experience; strong new grads are in scope
• Follow-through — nothing sits for three days
• Fluent with AI tools. If your instinct when handed a repetitive task is to automate it, this is your job
• Comfortable in a CRM, or obviously able to get comfortable fast
• You ask when you don't know. You do not guess on a customer contract
• Sales ops, revenue ops, deal desk, or business ops experience — a plus, not a requirement
• Familiarity with linear, quickbooks, hex, slack, claude, notion

What the job involves

• Hyperbolic builds GPU infrastructure for teams training models and serving those models at production scale. Today one person holds together everything that makes a deal actually close: contract tracking, quote prep, CRM hygiene, customer follow-up, support routing, invoicing coordination, meeting prep
• This role takes all of it. It's a rare seat as this one sits at the center of a small, fast-moving GTM team, with direct visibility into real contracts, real customers, and the CEO. You'll see how a revenue org actually works from the inside
• Two paths open up from here: move into closing deals, or build out the operations function itself, either path is earned by doing this job well