GTM Strategy & Operations (Frontier)

• The GTM Strategy & Operations, Frontier team coordinates how Anthropic’s research reaches the market: how we run model launches commercially, how we partner with Capacity teams to allocate a finite compute supply across customers and surfaces, and how we translate what the field learns into reads that Research, Product, Finance, and GTM leadership act on
• One tangible example of the work this role will contribute to is new model and product introduction: the end-to-end commercial run of a model, product or capability release, from identifying market opportunities to preparing customer cohorts and the field through to the adoption readout that shapes where we go from there
• We are hiring for someone who can run a high-stakes cross-functional program where the bar for execution is sky high, author the strategic analysis and readouts executive leadership needs, and create and optimize repeatable methodologies
• This role reports to the Global Head of GTM Strategy & Operations, Frontier, and sits at the interface between GTM, Applied AI, Product, Research, Security & Safeguards, Finance, and Compute
• Serve as GTM DRI for product and model launches: own account selection for pre-launch, coordinate field readiness across scaled pre- and post-sales teams, and run the launch-week operating room with extreme ownership
• Synthesize customer adoption signal (usage patterns, migration behavior, qualitative feedback from the field) into actionable reads for executive leadership across the company
• Design and run the field response loop: how AE, CS, Applied AI and customer response and feedback gets captured, triaged, and routed to the teams who can act on it
• Design and iterate GTM’s NPI methodology across both standard releases and managed-access programs, including operating cadence, roles and handoffs with field teams, and the bar for launch readiness
• Carry the executive reporting cadence for launches: what leadership teams see, how often, and how we make adoption trends legible early as well as retrospectively in an continual sprint environment
• Act as GTM’s primary interface to Product S&O and Research on launch planning, ensuring commercial readiness is sequenced with product / model readiness
• Work with Sales Strategy & Operations partners, Applied AI, and Customer Success on field execution, ensuring the launch motion lands consistently across segments and regions
• Partner with Capacity teams on rate limits, provisioning, and capacity planning for account cohorts, assessing capacity-efficiency opportunity and executing against it with customer value at the core
• Collaborate on protect-play targeting, sequencing, and post-launch competitive response when external launches and ours overlap

Benefits

• Comprehensive health, dental, and vision insurance for you and your dependents
• Inclusive fertility benefits via Carrot Fertility
• 22 weeks of paid parental leave
• Flexible paid time off and absence policies
• Mental health support for you and your dependents
• Competitive salary and equity packages
• Optional equity donation matching at a 1:1 ratio, up to 25% of your equity grant
• Retirement plans with competitive matching
• Life and income protection plans
• $500/month flexible wellness and time saver stipend
• Commuter benefits
• Annual education stipend
• Home office stipends
• Relocation support for those moving for Anthropic
• Daily meals and snacks in the office- A bias toward extreme ownership - you see the gap, you fill it, and you hold the outcome regardless of where the org lines fall
• Built and run high-stakes, operations-heavy programs with many cross-functional dependencies at a high-velocity product company, with a track record of turning effective heroics into a repeatable, scaled methodology
• Exceptional analytical skills, rooted in data but never without corresponding actionable insights. You can design the metrics and reporting that make a program legible, distinguish signal from noise in a messy week-one read, and work with analytics engineering teams to evolve data design to be fit for purpose
• Ability to quickly weigh, select, and execute the balance between business, safety, and repeatability considerations
• Written for and presented to senior executives; you can produce the readout leadership reads and hold the room with Product, Research, and Finance counterparts
• Bachelor’s degree required
• Experience in product operations, PMM operations, release management, management consulting, or GTM strategy & operations
• We encourage you to apply even if you do not believe you meet every single qualification
• Demonstrated success operating in ambiguity at a company where the product and the operating model are both changing fast
• Familiarity with safety, trust & safety, or security-review processes in a product context
• Strong familiarity with, if not direct experience in, commercial roles (sales, rev ops, product marketing) or product management in addition to operations
• Experience at an AI, developer-tools, or API-first company with consumption-based pricing (ideally as well as B2B SaaS)
• Strong analytical foundation: SQL and code-level data proficiency, sophisticated modeling in Sheets or Excel, and experience with BI tools (Looker, BigQuery, or similar)- Deadline to apply: None. Applications will be reviewed on a rolling basis