GTM Strategy & Operations Manager

Who you are

• 4-6 years of experience in GTM/revenue operations, sales operations or a similar role
• Ability to jump into new situations, quickly identify areas of improvement and solve problems, with an eye toward architecting solutions that will scale
• Track record of building trust and credibility with GTM leaders and cross-functionally to drive impact
• Analytical rigor: direct experience building sales capacity plans and revenue forecasts, or an MBA/management consulting/finance background
• You don’t need to be (and won’t be) a Salesforce administrator, but comfort with CRM reporting and dashboards is required
• Prior experience with post-sales, account management, renewal operations highly valued (but not required)

What the job involves

• We're looking for a GTM Strategy & Operations Manager to bring rigor, insight and scalable processes to our sales organization
• You’ll own core operations (such as compensation planning, territory and process design) for a growing team of Account Managers, strengthening expansion, retention and customer success
• The operational expertise and strategic insights you bring will ensure we scale while delivering an exceptional compliance experience to every customer
• Own GTM operations end-to-end for our Account Management function, including compensation planning, territory design, and process improvement
• Partner closely with GTM leaders to build scalable, user-friendly processes and optimize their decisionmaking with data-driven insights and strategic recommendations
• Operationalize our evolving GTM methodology by designing systems to measure and improve adoption and execution
• Build operational foundations for Account Management, establishing initial processes, tooling and reporting enabling these functions to grow and scale
• Identify and remove operational bottlenecks that slow the team down, continuously improving workflows across the post-sales organization

Benefits

• Competitive equity
• Company-wide holidays and paid time off
• 100% paid medical, dental, and vision
• Generous parental leave
• Bi-annual company-wide offsites or onsites
• One Medical membership
• Learning and development stipend