GUCCI Client Advisor

Summary

Job Description

About Us

Founded in Florence, Italy, in 1921, Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation.

Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

Your opportunity  

Your role is about offering every customer a unique experience and turning their dreams into a Gucci creation. You make a real difference for each of your clients by building real connections with them and offering them the tailored Gucci service while sharing your passion for the product.

This is a Full Time (38 hours) position at our GUCCI Westfield (Flagship), 5 days a week, flexible rostering .

If you are passionate about luxury retail, delivering exceptional client experiences, and are interested in joining us during this exciting period, we would love to hear from you. To apply, you must have full availability between October through to end of January.

How you will contribute

• Drive and achieve your individual and team KPIs, including sales targets, client outreaches, average ticket, NPS and conversion rate.
• Engage with clients and build long term relationships using various clienteling tools that allow you to cultivate brand loyalty.
• Participate in ongoing product knowledge and sales training modules in person and virtually through the Gucci Retail Training portal.
• Support the back of house team with cycle count and stock take processes as required from time to time, specific to your department.

About You

• You are passionate about luxury retail and creating unforgettable client experiences.
• A natural brand ambassador who brings Gucci's values to life through exceptional service and relationship building.
• You thrive in a fast-paced, team-oriented environment and are motivated by achieving sales targets and delivering results.
• Energetic, proactive, and positive, with a genuine passion for fashion and luxury.
• A confident communicator with outstanding verbal and written communication skills.
• Previous experience in luxury retail or a premium customer-focused environment will be highly regarded.

Why Join Gucci?

At Gucci, we invest in our people and offer a range of exclusive benefits designed to support your wellbeing, career growth and lifestyle, including:

• $300 Flexi Benefits Allowance to spend on wellness, optical, technology or insurance needs.
• Additional Leave Benefits, including Birthday Leave, Family Leave, Marriage Leave and Paid Baby Leave.
• Generous Staff Discounts, across all Kering brands.
• Optional Medical Insurance through HCF, including Lifestyle Extra & Cashback cover.
• Employee Assistance Program (EAP) providing confidential mental health support, coaching and wellbeing resources through the Intellect app.
• Employee Referral Program, offering rewards for successful candidate referrals.
• Opportunities to build your career within Gucci and the wider Kering Group, a global luxury leader.

Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.

Job Type

Regular

Start Date

2026-10-21

Schedule

Full time

Organization

GUCCI AUSTRALIA PTY LTD