Guest & Member Services Representative

Job Overview

Join Our Team at LA Fitness!

Are you friendly, outgoing, and ready to take initiative? Do you thrive in a fast-paced, team-oriented environment where providing top-tier customer service is key? LA Fitness is looking for a Front Desk Associate to be the welcoming face of our club, ensuring every member and guest has the best experience possible!

About LA Fitness:

Established in 1984, LA Fitness is a fast-growing health club company with over 600 locations across the U.S. and Canada. Our mission is to help as many people as possible achieve the benefits of a healthy lifestyle by offering top-notch amenities and outstanding service all at an affordable price.

Key Responsibilities:

• First Impressions Matter - Greet every guest with a smile and positive attitude, ensuring a friendly and welcoming atmosphere.
• Membership Sales & Support - Assist potential members in selecting the best membership options and achieve sales targets.
• Outstanding Customer Service - Help maintain a clean, fun, and friendly gym environment for all members.
• Revenue Growth - Present membership upgrades, handle renewals, and collect past-due balances.

What We’re Looking For:

• Friendly & Outgoing - You love engaging with people and creating a welcoming environment.
• Takes Initiative - You go above and beyond to ensure members have an excellent experience.
• Passionate About Fitness - You believe in promoting a healthy lifestyle.
• Customer Service Pro - Prior customer service experience is a plus!
• Sales-Minded - Previous sales experience is a bonus, but not required (we’ll train you!).
• Team Player - You thrive in a collaborative, energetic environment.

Perks of the Job:

• Competitive Hourly Pay + Commission Opportunities
• Complimentary Gym Membership
• Fun, Dynamic Work Environment
• Career Growth Opportunities

If you’re ready to be the face of LA Fitness and help create an exceptional gym experience, we’d love to hear from you!

Must be 18 or older.

Apply today and join our team!

Pay: From $11.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Application Question(s):

• Are you 18 or older?

Work Location: In person