Guest Concierge- Scheduling/Reception

Company: The Wright Center for Women's Health Industry: Level: Experienced Job Family: Location: Naperville, IL Compensation: About Us

For More Information: website: thewrightobgyn.com

email: [email protected]

phone number: (630) 687-9595

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Overview 48_Receptionist Created with Sketch.

Receptionist

We are seeking a motivated and detail-oriented Guest Concierge (Receptionist/Scheduler) to support our personalized luxury OB/GYN practice.

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Training

While on-site training is provided, prior experience in scheduling, customer service, and healthcare administration is a strong advantage.

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Creative

This front-facing role is essential to creating an exceptional experience for our guests from the moment they arrive or call in.

Responsibilities 48_Scheduling Created with Sketch.

Schedule

Schedule appointments in alignment with provider guidelines and availability.

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Management

Manage daily schedules regarding existing appointments and cancellations.

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Teamwork

Participate in weekly Level 10 meetings as part of our EOS structure.

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Quality Assurance

Ensure all required patient forms are completed in advance.

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Verify

Verify insurance benefits online prior to appointments.

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Communication

Provide timely, clear, and compassionate communication in person and over the phone.

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Collect

Collect diagnosis codes from patient symptom checklists.

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Maintenance

Waiting room maintenance.

Requirements 48_Knowledge Created with Sketch.

Skills Skills/Qualifications:.

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Grow

Willingness to learn and grow within an evolving, holistic healthcare setting.

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Teamwork

Comfortable working in a fast-paced, team-oriented environment.

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Organization

Excellent organizational skills and attention to detail.

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Experience Prior experience in reception, scheduling, or customer service (preferably in healthcare).

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Communication

Strong phone etiquette and verbal communication skills.

For More Information: website: thewrightobgyn.com

email: [email protected]

phone number: (630) 687-9595

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