Guest Experience Ambassador

Job Vacancy: Guest Experience Ambassador

Art Hotel Curaçao is a stylish and elegant boutique hotel located in the vibrant heart of Pietermaai District. With its striking blend of local artistry, cultural charm, and modern luxury, the hotel offers guests an inspiring stay in one of Curaçao's most iconic neighborhoods. We are looking for a polished and people-oriented Guest Experience Ambassador to join our Front Office Team. As a central figure in the guest journey, you are key to creating memorable experiences from check-in to check-out.

What you'll do:

• Welcome guests with genuine warmth and professionalism.

• Check guests in and out efficiently and with attention to detail.

• Serve as the primary point of contact for guest inquiries, requests, and feedback.

• Provide concierge-style service with personalized recommendations for dining, activities, and local attractions.

• Anticipate needs and go above and beyond to exceed expectations.

• Coordinate with Housekeeping and other departments to ensure seamless service.

• Handle reservations, confirmations, and adjustments with accuracy.

• Recognize VIPs and returning guests with thoughtful, tailored service.

• Assist with basic billing and payment processes.

• Maintain a clean, organized, and inviting front desk area.

Who you are:

• A true people-person with natural hospitality and strong communication skills

• Fluent in Dutch and English (Papiamentu and/or Spanish is a plus)

• Professional in appearance, proactive, and solutions-driven

• Skilled at multitasking and remaining calm under pressure

• A team player who understands the importance of every guest interaction

• Available to work flexible shifts, including weekends and holidays

• Previous experience in hospitality, guest relations, or front desk is a strong advantage

What we can offer you:

• Competitive salary

• Growth opportunities in a growing company

• A supportive team

• Training and development

If you are passionate about hospitality and ready to create exceptional guest moments every day, send your resume to [email protected]