Guest Hospitality Coordinator

Job Summary

Little Tavern is hiring a Guest Hospitality Coordinator to support guest service, front-of-house coordination, and daily restaurant operations. This role helps coordinate guest requests, service activities, dining room workflows, and communication between customers and restaurant staff while maintaining a welcoming and professional environment.

Common Job Roles

• Guest Hospitality Coordinator
• Guest Services Coordinator
• Hospitality Coordinator
• Restaurant Guest Experience Coordinator
• Front-of-House Coordinator

Key Responsibilities

• Welcome guests and provide professional, attentive hospitality
• Coordinate guest seating, service requests, and dining room activities
• Respond to guest questions and provide accurate information about menu items and services
• Communicate guest needs and requests to servers, kitchen staff, and management
• Assist with reservations, waitlists, takeout, pickup, and other guest service activities
• Monitor dining room service flow and help maintain efficient operations
• Support front-of-house team members during busy service periods
• Maintain clean, organized, and welcoming dining and service areas
• Restock hospitality supplies, menus, utensils, and service materials
• Address routine guest concerns and escalate complex issues to management
• Maintain accurate guest service records and operational information when required
• Follow food safety, sanitation, customer service, and workplace safety procedures
• Assist with opening, closing, and general restaurant operations

Requirements

• Previous restaurant, hospitality, customer service, retail, or administrative experience is an asset but not required
• Strong written and verbal communication skills
• Excellent organizational and interpersonal abilities
• Professional, friendly, and guest-focused approach
• Ability to manage multiple tasks in a fast-paced environment
• Reliable, punctual, and team-oriented
• Basic computer and reservation-system skills are helpful

Preferred Skills

• Experience coordinating restaurant or hospitality operations
• Strong guest service and conflict-resolution abilities
• Familiarity with POS, reservation, or waitlist systems
• Good scheduling, organization, and time management skills
• Ability to communicate effectively with kitchen and front-of-house teams
• Positive attitude and willingness to learn

About the Company

Little Tavern operates in the restaurant and hospitality industry, providing food, beverage, and guest services in a welcoming dining environment. The business emphasizes attentive hospitality, efficient service, cleanliness, teamwork, and positive guest experiences.

Pay: $16.00 - $24.00 per hour

Expected hours: 37.0 per week

Work Location: In person