Guest Relation Executive

Role Overview

We are looking for a polished, customer-focused Guest Relations Executive to be the first point of contact at our Experience Centre. The role involves creating a warm, professional, and premium experience for clients, architects, interior designers, builders, and corporate visitors.

Key Responsibilities

• Welcome and assist clients, architects, builders, interior designers, and corporate visitors.
• Ensure a professional and premium experience for all walk-in and scheduled visitors.
• Manage visitor registrations, appointments, and meeting room bookings.
• Coordinate with Sales, Design, and Project teams for client meetings and discussions.
• Handle incoming calls, emails, and inquiries and route them to the appropriate departments.
• Support client follow-ups, meeting scheduling, and hospitality arrangements.
• Maintain records of visitor footfall and customer interactions.
• Ensure the reception and Experience Centre are clean, organized, and presentable at all times.
• Assist with client presentations, product demonstrations, and corporate visits.
• Coordinate with internal teams for seamless visitor and customer management.

Desired Skills & Qualifications

• Excellent communication and interpersonal skills.
• Warm, confident, and professional personality.
• Strong customer service and coordination skills.
• Good organizational and multitasking abilities.
• Proficiency in MS Office and basic administrative tools.
• Prior experience in Guest Relations, Front Office, Reception, Hospitality, Customer Experience, or Experience Centres will be preferred.

Location: Chancery Elixir, 1F, Richmond Road, Bengaluru