Guest Relation Executive

Roles and Responsibilities :

• Greet guests upon arrival, check-in, and provide exceptional customer service throughout their stay.
• Manage front desk operations, including handling guest requests, resolving issues, and maintaining a clean and organized reception area.
• Provide administrative support to the team by performing tasks such as data entry, filing documents, and answering phone calls.
• Ensure seamless communication between guests, colleagues, and management to maintain high levels of satisfaction.

Job Requirements :

• 2-6 years of experience in hospitality industry with focus on guest handling and relations.
• Strong skills in front desk operations, guest service, and receptionist activities.
• Ability to work effectively under pressure while maintaining attention to detail and accuracy.