P
Park Medicenters And Institutions
Guest Relation Executive
1 month ago
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Important information
Contract type:
Permanent
Location:
Patiala, Punjab, India
Work mode:
Onsite
Published on:
24 September 2026
What they need
Role & responsibilities
- Greeting & Welcoming: Greet patients and visitors warmly at the entrance or front desk and provide clear directions to various departments.
- Patient Assistance: Assist with registration, admissions, discharges, and scheduling appointments. [1, 2]
- Department Coordination: Coordinate with nursing, billing, and medical records teams to streamline patient flow and services. [1]
- Complaint & Conflict Resolution: Address visitor queries, manage complaints empathetically, and escalate unresolved issues to higher management. [1]
- Feedback Management: Collect real-time feedback and suggestions from patients to help improve hospital service quality. [1]
Preferred candidate profile
Education: Bachelors degree in Hospital Administration, Hospitality, or any related field. [1, 2]
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