Guest Relation Executive

Guest Relation Executive – Jhamtani

Jhamtani is looking for a friendly, professional, and customer-focused Guest Relation Executive to manage visitors and clients at project sites. The role involves creating a welcoming experience, handling customer queries, coordinating site visits, and supporting smooth day-to-day site administration.

Key Responsibilities

• Welcome and assist clients, guests, and visitors at the project site.
• Manage customer enquiries and provide accurate information about projects.
• Coordinate and schedule site visits for prospective and existing customers.
• Maintain visitor records, enquiry details, and site-visit reports.
• Coordinate with the Sales and Pre-Sales teams for customer follow-ups.
• Handle customer queries professionally and ensure timely resolution.
• Maintain the reception, sample flat, and customer interaction areas.
• Coordinate with vendors and service providers for site-related requirements.
• Assist with stock updates, vendor coordination, and petty cash management as required.
• Support the site team with administrative and documentation activities.
• Ensure a professional and positive customer experience at all times.

Requirements

• Graduate in any discipline.
• 1–3 years of experience in Guest Relations, Front Office, Customer Service, Hospitality, or Real Estate.
• Excellent communication and interpersonal skills.
• Presentable, confident, and customer-oriented personality.
• Good knowledge of MS Office and basic documentation.
• Ability to handle multiple tasks and coordinate with different teams.
• Real-estate or hospitality experience will be an advantage.

Key Skills

Customer Handling | Guest Relations | Site Visit Coordination | Communication | Front Office | Customer Service | Vendor Coordination | Site Administration | MS Office | Documentation

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person