Guest Relation Executive

Job Summary

Silver Storm is looking for smart, pleasant, enthusiastic, confident, and well-groomed candidates to join our Guest Welcome Team. The selected candidates will be responsible for warmly welcoming park guests, creating a positive first impression, and smoothly handing over guests to the concerned Guest Relations Executives (GREs) for further assistance.

Key Responsibilities

• Warmly welcome and greet guests with a friendly and professional attitude.
• Create an excellent first impression through good communication, grooming, and hospitality.
• Identify the basic requirements of guests and guide them to the appropriate GRE.
• Coordinate with the Guest Relations team and ensure a smooth guest handover.
• Provide basic information about the park, facilities, and guest services.
• Maintain a positive, energetic, and welcoming environment for visitors.
• Assist the Guest Relations team during weekends, holidays, events, and peak hours.
• Handle guest interactions politely and professionally at all times.

Candidate Profile

• Smart, confident, pleasant, and enthusiastic personality.
• Excellent grooming and professional appearance.
• Good communication and interpersonal skills.
• Friendly and customer-oriented approach.
• Ability to interact confidently with guests from different backgrounds.
• Good command of English and Malayalam preferred.
• Knowledge of additional languages will be an added advantage.
• Freshers are welcome.
• Candidates with experience in guest relations, hospitality, hotels, resorts, amusement parks, customer service, or front office will be preferred.

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Commuter assistance
• Food provided
• Paid sick time
• Paid time off

Work Location: In person