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Guest Relation Officer

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Onsite

Guest Relation Officer

Listings Bali

Guest Relation Officer

2 months ago

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Important information


Contract type:

Freelance / Contract

Salary:

IDR 42,000,000 – IDR 48,000,000 / year

Location:

Denpasar, Denpasar City, Bali, Indonesia

Work mode:

Onsite

Published on:

13 August 2026

What they need


Job Responsibilities

  1. Welcome and assist guests upon arrival and throughout their stay.
  2. Act as the main point of contact for guest inquiries, requests, and concerns.
  3. Coordinate guest check-in and check-out processes with the relevant teams.
  4. Provide guests with information regarding villa facilities, services, and local attractions.
  5. Handle and resolve guest complaints professionally and efficiently.
  6. Coordinate with Villa Managers, Housekeeping, Maintenance, and other departments regarding guest needs.
  7. Perform other duties as assigned by management.

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