Guest Relations Executive

Overview:

We are looking for a Guest Relation Executive for hospitality industry, who will be responsible for ensuring a positive and memorable experience for guests. The ideal candidate should have excellent communication skills, a customer-first attitude, and the ability to handle guest queries and concerns efficiently.

Job Responsibilities:

• Welcome and assist guests in a professional and friendly manner.
• Address guest inquiries, requests, and complaints promptly.
• Ensure high levels of guest satisfaction through personalized service.
• Coordinate with housekeeping and other departments for smooth operations.
• Maintain records of guest preferences and feedback.
• Handle check-ins, check-outs, and reservations if required.
• Follow up with guests to ensure their needs are met

Job Requirements:

• Graduate in any discipline.
• 1-3 years of experience in hospitality or customer service preferred.
• Excellent communication and interpersonal skills.
• Presentable personality with a positive attitude.
• Ability to handle pressure and resolve issues efficiently.
• Basic computer knowledge (MS Office / hotel management systems)

Benefits:

• Accommodation and food.
• Competitive salary.
• Stable opportunity in hospitality industry.
• Growth opportunities

Location : Miramar, Panjim.

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