Guest Relations Executive

Job Title: Guest Relations Executive (GRE)

Company: Virkar Developers LLP
Location: Baner, Pune, Maharashtra
Job Type: Full-time
Department: Client Experience / Guest Relations
Experience: 1–4 years

About Virkar Developers LLP

Virkar Developers LLP is a real estate development company focused on delivering thoughtfully designed spaces and premium customer experiences. We are looking for a well-groomed, articulate, and customer-oriented Guest Relations Executive to create a welcoming and professional experience for clients, visitors, channel partners, and other stakeholders.

Job Summary

The Guest Relations Executive will be the first point of contact for guests and visitors at our office or sales experience centre. The role involves managing guest interactions, coordinating meetings and visits, supporting the sales team, and ensuring a seamless, courteous, and premium experience at every touchpoint.

Key Responsibilities

• Welcome and greet clients, visitors, channel partners, and other guests professionally.
• Manage visitor registration, appointments, meeting schedules, and guest movement.
• Coordinate with the sales, marketing, and administration teams to ensure smooth guest interactions.
• Handle incoming calls, enquiries, and visitor requests promptly and courteously.
• Maintain visitor records and ensure accurate documentation and reporting.
• Ensure the reception and guest areas are presentable, organised, and maintained to premium standards.
• Coordinate refreshments, meeting arrangements, and other hospitality requirements.
• Support client visits, property walkthroughs, sales presentations, and events as required.
• Address basic guest queries and direct them to the appropriate team members.
• Maintain confidentiality, professional etiquette, and high standards of customer service.

Desired Skills and Qualifications

• Graduate in any discipline; hospitality or customer service qualifications will be an advantage.
• 1–4 years of experience in guest relations, front office, hospitality, reception, or customer experience.
• Excellent verbal communication and interpersonal skills.
• Pleasant personality, professional grooming, and a service-oriented attitude.
• Strong coordination, organisation, and multitasking abilities.
• Proficiency in MS Office, email, and basic administrative tools.
• Ability to handle clients and visitors with patience, tact, and professionalism.
• Experience in premium hospitality, luxury retail, real estate, or corporate front office will be preferred.

What We Are Looking For

A proactive and polished professional who understands the importance of first impressions, takes ownership of guest experience, and consistently delivers warm, efficient, and professional service.

How to Apply

Interested candidates may share their updated resume at [email protected].

Work Location: Baner, Pune, Maharashtra
Employment Type: Full-time, On-site

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person