Guest Relations Intern - Residences

General Information

Country/Region

Hong Kong SAR

Province/City

Hong Kong SAR

Hiring Entity

K11 ARTUS

Department

Rooms - Front Office

Job Type

Internship

Job Description

OUR PURPOSE AND CULTURE

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

THE INTERNSHIP

We invite you to apply for a 5- to 6-month internship starting between January and March 2027:

• Discover your Calling, your purpose and passion, and create a meaningful impact

• Discover our hospitality culture and gain a holistic view of our operations

• Get inspired by the passion of our associates to deliver service excellence

• Challenge yourself to continuous growth and innovation along your learning journey

COULD THIS BE YOU?

If you are passionate about hospitality and believe in providing high-level service, then you have a place in our team as we are looking for a candidate with the following profile:

• Currently studying at a hotel school

• Some previous experience in the hospitality industry

• Fluent English. Proficiency in the local language is a plus

• Be guest-orientated and innovative

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.

About Us

An amalgam of the words 'Art' and 'Domus', Latin for 'home', K11 ARTUS offers an artisanal living space for world travelers, creative minds and intellectual free-thinkers. Surrounded by inspiring art and intuitive services, our luxurious suites and serviced apartments spark imagination and provide effortless comfort at 287 artisanal homes spanning 14 stories and 70 different layouts. Private wrap-around balconies overlook Hong Kong's iconic harbour from the heart of the new global art and design district Victoria Dockside. K11 ARTUS is the first hospitality extension of K11 Concepts - an urban hideaway ideal for short stays as well as long-term accommodation.