KHAO LAK BEACH FRONT RESORT CO.,LTD.
Guest Relations Manager
2 months ago
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Important information
Contract type:
Permanent
Salary:
THB 480,000 – THB 600,000 / year
Work mode:
Onsite
Published on:
28 August 2026
What they need
About the role
As a Guest Relations Manager, you will be responsible for delivering exceptional customer service, with a primary focus on supporting German-speaking guests. Your daily responsibilities will include welcoming guests, handling inquiries and complaints, organizing guest activities, and ensuring a high level of guest satisfaction throughout their stay.
Key responsibilities
- Welcoming guests
- Handling inquiries and complaints
- Organizing guest activities
- Ensuring a high level of guest satisfaction throughout guest stays
About you
- Fluency in German and English
- Exceptional customer service and communication skills
- Previous experience in a similar role within the hospitality industry
- Strong ability to manage guest inquiries and resolve issues effectively
- Excellent organizational and problem-solving skills
- Computer literacy is required
About us
Sentido Khao Lak Resort is seeking a Guest Relations Manager.
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