Guest Relations Officer 宾客关系主任-厦门海景洲际酒店

We are looking for Guest Relations Officer 我们正在寻找一位宾客关系主任 As an Guest Relations Officer, we rely on you to 作为一位宾客关系主任，你的主要工作职责为： 1. Co-ordinate and supervise all activities for guests 2. Greet Guests upon arrival 3. Assist with translations (information; guest directory; menus etc) as required 4. Plan and co-ordinate the provision of friendly, efficient services to guests 5. Actively engage in a wide range of professional activities, including fully participating in and performing job functions, understanding expected service behaviors and interdepartmental linkages, using reports to analyze data, identifying trends and recommending forward-looking solutions, and attending assigned online and/or other training courses related to the job. 1、协调和监督对客人开展的所有活动 2、在客人抵店时进行迎接 3、按要求协助翻译（信息、客户名单、菜单等） 4、进行相关计划和协调工作，以确保向客人提供友好和高效的服务 5、积极广泛地涉猎专业领域事务，包括全面参与及履行工作职能，了解期望的服务行为及部门间的联系，利用报告对数据进行分析，把握趋势并推荐具有前瞻性的解决方案，以及参加分配的与该工作相关的在线和/或其他培训课程。

We are looking for someone who: 我们正在寻找一位具备以下条件的候选人： 1. Passionate about the hotel industry, interested in the hotel management career, with a clear career development goal. 2. Fresh college graduates and above, major in hotel management and tourism management is preferred. More than half a year of hotel working experience 3.Good command of English (both spoken and written) 1.热爱酒店行业，有志于从事酒店管理事业，具有明确的职业发展目标。 2.应届本科及以上毕业生，酒店管理和旅游管理专业优先；有半年以上的酒店工作经验。 3.具备一定的英语表达能力（包括口语和书面语）

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

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