Guest Service Associate

Role & responsibilities

• Welcome and assist guests in a warm and professional manner.
• Provide efficient food and beverage service as per company standards.
• Take guest orders accurately and ensure timely service.
• Serve food and beverages while maintaining high service standards.
• Maintain cleanliness and hygiene of the restaurant and service areas.
• Coordinate with the kitchen and other team members for smooth operations.
• Handle guest requests and complaints politely and promptly.
• Ensure proper table setup, clearing, and resetting.
• Follow grooming, hygiene, and safety standards.
• Work effectively as part of the F&B Service team to ensure excellent guest satisfaction.

Preferred candidate profile

• Candidates with experience in Hotels, Resorts, Restaurants, or F&B Service are preferred.
• Freshers with a positive attitude and passion for hospitality may also apply.
• Good communication and interpersonal skills.
• Customer-focused with a strong service orientation.
• Well-groomed and professionally presentable.
• Basic knowledge of food and beverage service standards.
• Ability to work in shifts and as part of a team.
• Ability to handle guest requests professionally and efficiently.
• Candidates with a positive attitude, willingness to learn, and commitment to excellent guest service are preferred.