Guest Service Associate

JOB SUMMARY:

Join our team in a meaningful role supporting families. Scheduled hours are 9:00 p.m. to 9:15 a.m. on Mondays and Saturdays, with additional hours available and occasional coverage needed. Candidates should be dependable and flexible, with strong communication and people skills, the ability to multitask, and the ability to perform physical tasks.

Submit resume to: Ronald McDonald House, Guest Service Associate Positions, 24 Trembulak Way, Danville, PA 17821. E.O.E.

MAJOR DUTIES AND RESPONSIBILITIES:

*1. Greets and check in and out guests.

*2. Maintains accurate records of guests registered.

*3. Follows established procedures for opening and closing.

*4. When applicable, conduct and documents the daily walk through.

*5. Maintains a working knowledge of the rules, policies, and procedures, and forwards recommendations for revision.

*6. Maintains confidentiality regarding guest information.

*7. Performs other duties as required or assigned by emergency or other operational reasons for which the employee is qualified to perform.

• Staff is responsible for covering their shift or securing an appropriate replacement for their shift and communicating the switch to House management.

SKILLS AND ABILITIES;

This individual should possess exceptional interpersonal skills, and the ability to work independently and as a team member.

EDUCATION AND/OR EXPERIENCE:

Position requires a High school graduate or higher education; prior experience or knowledge of daily office procedures is desirable.

WORKING CONDITIONS/PHYSICAL DEMANDS:

The individual should be able to make frequent rounds of the area. (i.e., walking, climbing stairs, bending, standing, and carrying/lifting or pushing/pulling.

Job Type: Part-time

Pay: $15.00 per hour

Work Location: In person