IHG Hotels & Resorts
宾客服务中心文员 Guest Service Center Agent
2 years ago
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Important information
Contract type:
Permanent
Location:
Foshan, Guangdong Province, China
Work mode:
Onsite
Published on:
10 August 2026
What they need
监督客服中心文员正确并礼貌地处理所有打进和打出酒店的电话。
- 管理、记录并准确地控制叫醒程序。
- 确保所有的客服中心文员能帮助客人拨打国际长途和查询目录。
- 维持部门内部的关系来确保高质量的客户服务。
- 确保遵守原则保护客人的隐私。
- 处理客人的需要和要求和报告投诉给电话经理。
- 确保所有的客服中心文员能立即处理客人的查询和请求。
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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