Guest Service Executive | OPERA PMS Experienced

Dedicated and customer-focused Guest Service Executive with experience in hotel front office operations and OPERA Property Management System (PMS). Skilled in guest check-in and check-out, room reservations, handling guest inquiries, managing billing and payments, and resolving guest complaints professionally. Experienced in maintaining accurate guest records, coordinating with housekeeping and other departments, and ensuring a smooth and memorable guest experience. Committed to delivering excellent customer service and maintaining high standards of hospitality

Key Skills

• OPERA PMS (Property Management System)
• Guest check-in and check-out
• Room reservations and booking management
• Front office operations
• Guest relations and complaint handling
• Billing, cashiering, and payment processing
• Room allocation and availability management
• Guest requests and service recovery
• Coordination with housekeeping and other departments

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Pay: AED1,800.00 - AED4,000.00 per month

Work Location: In person