Gateway Casinos Thunder Bay
guest service representative
13 days ago
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Important information
Contract type:
Permanent
Location:
Thunder Bay, ON, Canada
Work mode:
Remote
Published on:
11 October 2026
What they need
Overview Languages
English
Education
- No degree, certificate or diploma
Experience 1 to less than 7 months
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hospitality industry
- Casino
Responsibilities Tasks
- Resolve complaints and claims
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
Additional information
Work conditions and physical capabilities
- Standing for extended periods
Personal suitability
- Client focus
- Dependability
- Excellent oral communication
- Excellent written communication
Benefits Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- As per collective agreement
Other Benefits
- Parking available
- Wellness program
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