Guest Service Representative

Guest Service Representative

Overview

Fairfield Inn & Suites is currently hiring for a Full Time Guest Service Representative to work in our Houston Brookhollow location. This position is responsible for customer service, changing guests' rooms, making reservations, providing information about the hotel, and keeping the lobby area clean and tidy. We are looking for an outgoing person who enjoys the customer service side of things and would like to be a part of a fun and upbeat team.

The ideal candidate must be available to cover 7a-3p or 3p-11pm shifts any day of the week. This includes weekends and holidays.

Qualifications

• Must have a high school diploma or equivalent
• Must be able to speak, read, and write English.
• Work experience in the hotel industry is preferred.

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Expected hours: 40.0 per week

Benefits:

• Employee discount
• Free parking
• Paid time off
• Referral program

Application Question(s):

• Are you available to work 7a-3p or 3p-11p shifts any day of the week to include weekends and holidays?

Experience:

• Hotel: 1 year (Required)
• Customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person