Guest Services Agent

Job Shifts: 1st/AM and 2nd/Afternoon variable shifts, weekends & holidays required

Where great benefits lead to a life fulfilled.

• Competitive Pay
• 401K opportunities
• Travel discounts
• Credit Union Membership
• Professional Counseling & Family Support
• Growth and Development Opportunities

Where each associate at Aston Islander on the Beach is offered great perks & incentives.

• Free on-site employee parking
• Complimentary coffee and tea
• Employee breakroom amenities
• Celebratory Luncheons
• Local restaurant discounts
• Discounted theme park tickets and rental cars
• Community service opportunities

Where you can make a difference.

• Interacting directly with Owners and guests from the time they arrive on property until they depart.
• Processing all guest arrivals and departures and providing accurate information about the resort and surrounding area while delivering a personalized vacation experience for each Owner and guest.
• Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.

Where your skills help you make a difference.

• Must be available to work 2 days minimum (1 day Fri-Sun, 1 day Mon-Thur)
• Must have great customer service skills – all our positions come into contact with guests!

Where we celebrate and cultivate connections.

• Marriott Vacations Worldwide was Recently Ranked #1 on the Newsweek Top 100 Most Loved Workplaces!!

Follow us on social media!

• Instagram: @marriottvacationsworldwide
• Facebook: Marriott Vacations Worldwide
• X: @marriottVAC

Are you ready to grow your dream career and become part of our ohana? Aqua-Aston Hospitality is an operating business of Marriott Vacations Worldwide Corporation, a world premier organization with resorts in destinations around the globe. Join our team and help us create exceptional vacation experiences for our guests!

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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Pay: $25.69 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid jury duty
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience:

• Customer service: 1 year (Required)

Location:

• Kapaa, HI 96746 (Preferred)

Work Location: In person