GUEST SERVICES

Position Type Part Time

Position Overview Join our team as a Guest Services and become the welcoming face of GRETA. Your role is crucial in ensuring that every guest feels comfortable from the moment they arrive. From greeting guests to managing coat-check, cash floats, the merch counter and more, you'll play a key part in creating unforgettable experiences.

Skills And Qualifications Excellent interpersonal skills, with a genuine and friendly demeanor

Ability to multitask and stay organized in a fast-paced environment

Strong communication skills, both verbal and written

Attention to detail, ensuring accuracy in guest interactions and transactions

Comfortable working with cash and maintaining balanced cash floats

Familiarity with reservation systems and guest lists is an asset

Prior experience in customer service or hospitality is advantageous

Duties & Responsibilities Greet and welcome guests warmly, ensuring they feel valued and comfortable

Provide preloaded game cards and process payments for merchandise purchases

Verify IDs for legal drinking age and manage coat check operations

Maintain an organized and presentable coat check area for guests

Collaborate with management and arcade staff to ensure a seamless guest experience

Understand and manage reservations and guest lists effectively

Keep cash floats balanced and maintain a clean work station

Bid guests a pleasant farewell as they depart

Compensation, Perks & Benefits $17.85 per hour

Gratuity earnings each shift

Exclusive industry-leading discounts accessible at all GRETA and Hudsons Canada’s Pub locations, ensuring your perks extend beyond the workplace

Referral Program

Opportunities to grow into leadership roles available for high performers

We thank all candidates for applying. Only those selected for an interview will be contacted.